Faq's

We are a Pakistani Canadian brand and all our products are 100% handmade from scratch. We take immense pride in bringing this unique art to the international community where people from around the globe have the opportunity to learn more about the rich traditions and various cultures of Pakistan.

Handmade items reflect natural love, because our artisans/crafters play with every single composition, the careful integration and handmade items always feature excellence. Hence the quality and durability of our products are not compromised at all, but precious stuff always requires high-end care and handling. Our customer service is always available to assist you and guide how to clean and take care of the products.

Our head office is in Vancouver, Canada. All orders are shipped from Canada. I need to cancel or change my order, how do I do this? We always try our best to facilitate you, however, if your order has already been shipped then we cannot cancel your order.

If you would like to change your order then please contact us ASAP or within 3-4 days since order has been placed. We will try our best to accommodate any changes providing your order hasn't already been shipped. If your order has been shipped then we will not be able to change the order.

There's a good chance that our email has ended up in your SPAM/JUNK folder so please do check there. If you still cannot find it and would like it resent then please do let us know.